Welcome to www.bestoweducation.com, an online English language learning website. This policy covers how Bestow Education Ltd (”Bestow Education”, ”we”, ”us” or ”our”) treats personal information that it collects and receives with respect to the above mentioned site (the ”Site”). This notice tells you what information we collect, steps we take to protect and secure it, how we use and share information and how you can contact us with any questions or concerns.

1. Information We Collect
2. How We Use Information
3. How We Share and Disclose Information
4. Cookie Policy
5. Third Party Advertising and Websites
6. Changes to this Privacy and Security Policy
7. Confidentiality and Security
8. Managing your Preferences and Personal Information
9. International Users
10. Your Rights
11. Contact Information

1. Information We Collect

1.1 Data you provide to us
Bestow Education collects personal information (name and email) when you use Bestow Education services or when you post content on the Site.

Bestow Education may also collect information about your payment transactions with us and with some of our business partners. This information might include necessary information to process your due payment to us, such as your credit card number.

If you submit personal information for publication on our website, we will publish and otherwise use that information as set out in this Privacy Policy.

1.2 Service Use
We may log usage data from your browser when you visit or use our Site. We use cookies and internet protocol (”IP”) addresses to identify you and log your use and the pages you request.

1.3 Cookies
As described in our Cookie Policy (Section 4), we use cookies and similar technologies (e.g. pixels and ad tags) to recognise you and/or your device(s). We also allow some others to use cookies as described in our Cookie Policy. You can control cookies through your browser settings and other tools.

2. How We Use Information

We use information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, research, and anonymous reporting.

2.1 Our Services
Bestow Education may use your personal information where it is necessary to complete a transaction, to operate or improve Bestow Education services or to do something you have asked us to do.

2.2 Communications
We may send you service, technical and administrative emails, messages and other types of communications in connection with any of our paid services. These communications are considered a necessary part of any sales transaction in ordert to effectively deliver the service and you may not opt out of them. We might also send you promotional messages. These are marketing messages and you can control whether you want to receive them.

2.3 Security
We may use your data (including your communications) if we think it’s necessary for security purposes or to monitor and prevent possible fraud or other violations of our Terms and Conditions, Community Policy, this Privacy and Security Policy and/or attempts to harm our Visitors and Members.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

2.4 Advertising
Advertisements may appear on our Site or Services and may be delivered to users by Bestow Education or one of our Web advertising partners using the following data:

  • Information from cookies, pixels or ad tags (such as browser type and IP address)
  • User provided information
  • Information from your use of our services (e.g. pages visited, lessons taken)

Bestow Education does not share any personally identifiable information with advertisers. Bestow Education may share general demographic information (such as geographical location) and non-personally identifiable information (such as browser type, IP addresses, referral source, length of visit and website navigation paths) with advertisers and partners.

Bestow Education does not give advertisers access to your individual personal booking information.

3. How We Share and Disclose Information

Bestow Education does not share personal information we learn about you from your use of the Site and Services except as described in this policy.

When you provide personal information through using Bestow Education you are however sharing your personal information with Bestow Education and its affiliated entities. The use of your personal information by these organisations is subject to this policy.

3.2 Service Providers
In the course of operating our business it may be necessary or appropriate for us to provide access to your personal information to others such as our service providers, contractors and select vendors so that we can operate Bestow Education and deliver the service you have purchased.

3.2.1 PayPal (PayPal Inc.)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments. For information regarding place of processing and personal data processed, see PayPal’s Privacy Policy.

3.2.2 Stripe (Stripe Inc.)
Stripe is a payment service provided by Stripe Inc., which allows Users to make online payments. For information regarding place of processing and personal data processed, see Stripe’s Privacy Policy.

3.3 Compliance with Laws
We may share your personal information to respond to court orders or legal process to establish or exercise our legal rights, or defend against legal claims and if in our judgement in such circumstances disclosure is required or appropriate.

We may share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of a person, violations of our various terms of use, or as otherwise required by law.

3.4 Change to Bestow Education’s Business
As we continue to develop our business, we may also buy or sell all or part of our business. In such transaction, personally identifiable information you have shared with us is generally one of the business assets that will be transferred.

3.5 With Consent
Bestow Education may share information with third parties when we have explicit consent to do so. It will be clear at the point of collection who is collecting the personal information and whose privacy statement may apply.

4. Cookie Policy

  • A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
  • If you reject all cookies, you may not be able to use Bestow Education services or you may not be able to take full advantage of all offerings.
  • You can configure your browser to accept all cookies, reject all cookies and notify you when a cookie is set.

Bestow Education uses its own cookies for a number of purposes, including to:

  • Estimate and report our total audience size and traffic.
  • Conduct research to improve the content and services provided on the Site and our Services.
  • Ensure that visitors are not repeatedly offered the same advertisements and to customise advertising based on browser type and profile information.

Bestow Education lets other entities that show advertisements or provide services on some of our web pages set and access their cookies on your computer. Other entities’ use of their cookies is subject to their own privacy policies, and not this policy. Advertisers or other entities do not have access to Bestow Education cookies.

5. Third Party Advertising and Websites

Advertisements appearing on the Site or Services may be delivered to users by Bestow Education or one of our Web advertising partners. Our Web advertising partners may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This privacy policy covers the use of cookies by Bestow Education and does not cover the use of cookies by any advertisers.

Our website includes hyperlinks to, and details of, third party websites. We have no control over, or are not responsible for, the privacy policies and practices of third parties.

Bestow Education does not share any personally identifiable information with advertisers. However, by selecting, interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

6. Changes to this Privacy Policy

Bestow Education may revise, modify or update this policy. We may notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified by you or by placing a prominent notice on our site. You are encouraged to check this policy frequently for any changes as your continued use of Bestow Education indicates your consent to such changes.

7. Confidentiality and Security

No data transmissions over the internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we take reasonable measures to secure it on our systems.

If Bestow Education learns of a security breach we may attempt to notify you electronically so that you can take appropriate proactive steps. By using Bestow Education or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Site and Services. We may post a notice on the Site if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances.

8. Managing your Preferences and Personal Information

You can ask us to change, update or fix data. Most personal information you may provide is entirely optional.

You can ask us for a copy of your personal data collected by Bestow Education.

9. International Users

Bestow Education is an Irish company and is intended for and directed to users around the world. We may transfer your personal data to countries other than the one in which you live.

Information that we collect may be stored and processed in and transferred between any of the countries we operate in order to enable us to use the information in accordance with this Privacy Policy.

If you are accessing this web site from other regions with laws or regulations governing personal data collection, use and disclosure, please be advised that through your continued use of this web site, which is governed by this privacy policy, and our Terms and Conditions, you are transferring your personal information to the E.U. and you consent to that transfer.

Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We can not prevent the use or misuse of such information by others.

10. Your Rights

To make any of the following requests, contact us using the contact details in Section 11 of this policy.

Access: You can request more information about the personal data we hold about you. You can also request a copy of the personal data.

Rectification: If you believe that any personal data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.

Objection: You can contact us to let us know that you object to the collection or the use of your personal data for certain purposes.

Erasure: You can request that we erase some or all of your personal data from our systems.

Right to File Complaint: You have the right to lodge a complaint about Bestow Education’s practices with respect to your personal data with the supervisory authority of your country or EU Member State.

Under certain circumstances we will not be able to fulfil your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identitiy, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you with an explanation.

11. Contacting Bestow Education

If you have a privacy concern regarding Bestow Education, or this policy, have any questions or need assistance, please contact Bestow Education as follows

Email: ciarandonnelly@bestoweducation.com

Last updated: 7th May 2020